Ignored, or at least given a very low priority.
Fedex used to use the slogan, "when it absolutely, positively has to be there overnight". They still ship thousands of packages overnight and many more in a matter of days. They can keep track of all these package's locations with such accuracy that you can check their location 24 hours a day. What they apparently can't do is keep track of who's driving which truck.
FedEx15188 from Bikesafer on Vimeo.
I called on Monday morning shortly after the truck buzzed me to complain, and found out Thursday afternoon that they still have not been able to locate the truck or the driver who was operating the truck. I find that very hard to believe. I've gone further up the corporate ladder, but it may not do any good. I'm told that FedEx ground drivers are independent contractors, not Fedex employees. I'll let you know what I hear from the corporate types.